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Which repeated workflow is costing your team the most?
Tell me where the work arrives, who handles it, which systems are involved, and what normally goes wrong. I will give you a direct answer on whether it belongs in an Operations OS and what the smallest useful first implementation should be.
Bring one repeated workflow and the business result that matters. I'll come back with a straight answer on whether an agent is justified, which controls are required, and what the smallest useful next step should be.